It must also be said that we believe in honesty and portray an open, transparent relationship with our Guests, thus expecting the same in return, especially when forwarding reviews, whether positive or challenging. Certainly at Granny Mouse this is not what we offer per your statements and believe in ensuring our Guests always have the most enjoyable stay. It must be said that we are most certainly not in the blame game, so we accept your review and learn from such as always, whether positive or challenging. With this in mind, we have addressed your review in detail with the Team and in doing so, especially after Managers talking to the Family on daily occasions, found many comments omitted such as unexpected early arrival to which every effort was made to accommodate, later than usual cleaning due to Children sleeping, to which we respected and so many more. The staff were attentive but not intrusive and the service exceptional. We accept all forms of feedback and use such in training with our Staff to better our offerings moving forward. Granny Mouse has many lounges all simply but elegantly decorated. Granny Mouse House, Hogsback: See 57 traveller reviews, 84 candid photos, and great deals for Granny Mouse House, ranked 6 of 9 B&Bs / inns in Hogsback and rated 4 of 5 at Tripadvisor. Come on Mouse get a grip and we may even come back well maybe!ĭear Oliviasak We thank you for your review and are sorry to hear that after such a long stay you were disappointed. Chapter 1 - Hamster course in the Scary House Maze with Granny by Homura Ham In this hamster story, you will see the fun Halloween adventures of my funny pet hamster, Pampy Today he was. The location is great it was early Autumn when we were there and the colours were great. Our answer to that was to vote with ones feet and eat outside the hotel. A major irritation was to be phoned every night at 1830 and be rather officiously told that if we didn't reserve a table NOW then it would be to late! OK they may be busy (on a Sunday night?) but it didn't impress. The room was very dark somewhat tired and the lighting desperate, I dont know what wattage bulbs they use but it was almost impossible to read with them. The welcome was to say the least brisk - move em in and move em out to their room asap, A begrudgingly offered welcome drink and carry your own bags both on arrival and departure. Maybe its position between Joburg and Durban means that it is always popular and therefore busy but all in all it was a no ore than an average hotel. Improve and mix your skills to defeat enemies Open the last door of the house after defeating all the enemies. In a 3 1/2 week trip in South Africa the Granny mouse was probably the most disappointing place we stayed in. The thrilling great escape awaits in Granny’s House. I have waited some months before writing the review for Granny Mouse. Granny Mouse has 26 thatched rooms (and 6 unthatched rooms), all beautifully furnished & offer great views.
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